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This website you are viewing right now is owned and operated by TENTON SDN BHD (1248751-W).
By using or any purchase at our website, TENTON SDN BHD you are acknowledged of reading and agreeing to the Terms & Conditions TENTON SDN BHD reserves the right to change or update these Terms without prior notice any of the detail of the product on the site, including prices.
Payment & Charges
TENTON SDN BHD accepts payment via major credit cards (Visa and MasterCard). TENTON SDN BHD has the right to amend prices found in this website at any time available. Despite our dedication in maintaining accurate and correct pricing in the website throughout the time, there may be error(s) from time to time. Should there be such situations of error, you will be notified via email before your ordered product(s) are delivered to you.
Fee of shipping are not included in the product’s price. Shipping fees will be decided upon the size of the product and your order in total cost. All sale items are excluded from other promotions and coupon code. Unless otherwise stated.
Order will be accepted via email. As purchase orders are made at www.tenton.com.my , you will be receiving a confirmation email of the order and the billing details once the payment is confirmed. Once the payment of your order is credited to us, the product(s) will be delivered to you. Terms and conditions of shipping/delivery applied.
International deliveries of goods from TENTON SDN BHD may subject you to any import duties and/or taxes. TENTON SDN BHD holds no responsibility for any charges that incurred from the custom/duties. Any additional charges for customs clearance are considered beyond our control. Information on custom and excise policy could be found at your local customs office.
Order Confirmation
Goods sold are not refundable. There will be no exchange and/ or refund for all promotional, sale, discounted including coupon used and limited launch item after the purchase is made. When your purchase is completed, you will get an automatic order confirmation to the email address that you’ve registered with our website earlier. If there is no confirmation after a few minutes, please check in your spam/junk folder. You should also be able to see your order under “review basket” when you are logged in. You could also check your order status there and it will be updated regularly when we have shipped your order, and that is also where your order will be searchable. Note that the confirmation email is automated generated, should there be something missing in your order we will contact you in a separate email.
Lost or Damaged Goods
You understand and agree that TENTON SDN BHD shall not bear any direct or indirect damages done by any of the services that we provided. All items purchased are at your own risk. Any damages caused by the shipping is to be taken up by you with the shipping company. We shall not assume any responsibility for lost packages.
Privacy
TENTON SDN BHD. operates the online store of www.tenton.com.my in Malaysia. TENTON SDN BHD respects any customers’ information and treated as private and confidential that we will never share the obtained the details with any exterior affiliations or individuals. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. By visiting this website, you are accepting the practices described in this Privacy Notice.
When you create a TENTON SDN BHD account the personal information we collect may include your:
- Name
- Email Address
- Contact Number
- Shipping Address
Disclosure of Personal Information
We will not share or sell your data to any other organizations or third parties. Other than, TENTON SDN BHD will share the necessary information to third parties due to any related to the delivery of products. We may however use your contact information to send newsletters or any marketing purpose from us. TENTON SDN BHD reserves the right to modify and change the Privacy Policy at any time.
Copyright
All content in this website is owned by or licensed to www.tenton.com.my (TENTON SDN BHD). Any other use of our website or contents, inclusive of copying or keeping, other than for your own personal, non-commercial use is strictly prohibited. Should there be found any kind of violation TENTON SDN BHD has the right to take action against you without prior written permission.